Booking POLICY.
We’re all about creating a smooth, respectful experience for both you and our studio.
When booking an appointment, please take a moment to review the following:
Payment & Card Details
All clients are required to enter valid card details at the time of booking. This secures your appointment and confirms your spot in our calendar. Don’t worry, your details are securely stored and only charged in the event of a late cancellation or no-show (see below).
Cancellations & No-Shows
Life happens, we get it! If you need to cancel or reschedule, please do so at least 24 hours in advance.
Cancellations under 24 hours will incur a 50% fee of your service total.
No-shows will be charged 100% of the service price.
This policy helps us protect our time, energy, and ability to serve all our clients fairly.
Reminder
You’ll receive a confirmation and reminder prior to your booking, but it's still your responsibility to make it to your appointment on time. If you’re running late or need to make changes, please contact us directly.
Booking Terms & Conditions: Courses
To ensure your training experience runs smoothly, please read the following terms carefully before booking:
Payment
Full payment is required no later than 2 weeks prior to your scheduled training date. Please note all payments are non-refundable. Once your full payment is received, you’ll gain access to the online course portal.
Cancellations & Rescheduling
Changes to your training date are not permitted within 7 days of your session. If cancelled or rescheduled within this period, your payment will be forfeited.
Deposits
If a deposit arrangement is made, it must be paid at least 4 weeks in advance to secure your booking. All deposits are non-refundable.
Models
It is your responsibility to organise a model for your practical training. If you're unable to secure one, an additional training date can be scheduled at an extra cost to ensure you receive the full hands-on experience required.
Certification
Certificates will be issued upon successful completion of both the theory and practical components of your course.
Late Arrival
Arriving more than 15 minutes late without prior notice will be treated as a no-show, and the session will be forfeited.
Photography & Social Media
Photos and/or videos may be taken during your session for promotional or educational use. If you do not wish to be included, please notify us in writing beforehand.